FAQ

Frequently Asked Questions

How long does shipping take?
Most orders are processed within 2–5 business days. Delivery times may vary depending on your location. Tracking information will be provided once your order ships.

Do you offer free shipping?
Yes, we offer free shipping on eligible orders. Shipping details will be shown at checkout.

Can I return my order?
Yes, we offer a simple return process. If you are not satisfied with your order, please contact us within the return window so we can help.

Are these lamps suitable for bedrooms?
Yes, our ambient lamps are selected for bedrooms, nightstands, desks, bathrooms, and cozy home spaces.

Do the lamps come with charging ports?
Some lamps include USB-C, USB-A, or AC charging options. Please check each product page for the exact product features.

Are the lights dimmable?
Some products offer adjustable brightness or touch dimming. Please check the product description for each specific lamp.

Can I track my order?
Yes, once your order ships, you will receive tracking information by email.

How can I contact customer support?
You can contact us through the Contact page or by replying to your order confirmation email.